Resolve Slow Playback Response in MediaWorks Plus
If playback of calls in MediaWorks Plus takes a really long time to start it could be due to your Anitivirus program attempting to scan the audio file first before releasing it to the player.
- Navigate to
“Playback -> Audio Player Options”
- Select “HTML5 Player with
Antivirus Bypass”
- Click “OK”
- Relaunch MWP and see if this
changes the delay.
![](https://support.interactionic.com/galleryDocuments/edbsnde19977d42a24e1308c3d1a1768c81baff07c54f0b64e3ba943fa60d6a0378b710e9f657c5f90ba34447ebac26288e94?inline=true)